KFC Jalan Sultan in Federal Territory of Kuala Lumpur

"Use KFC delivery app to order 2 quantities of B1F1 signature box - classic, paid 2*RM 23.49 = RM 46.98, where there should be a total of 4 boxes, yet only receive 2 boxes, call care line instantly by 5:45pm, told to wait for returning call as they investigate, till now not yet reply. Update: after 45 minutes, a new delivery approach with the missing items. Although I waited for some time, finally the family fest can be started."

"The place is well organised and the staffs are really helpful. The chicken was good and well cooked. Enjoyed it. However the cold Milo and coffee is not at all worth the money. It tastes really bad. The orders are self taken though E- counters and delivered within a short span of time. Overall good place to hangout with friends and family."

"It was delicious, fast, it doesn't look as much but it was really fulfilling and tasty, the best KFC that I have been!"

"Good servuce chicken very good hurger very hot nyce"

"The waiters are so good and nice, service very good, food are delicious"

"I haven't been to a KFC in Malaysia yet. But it was near where I was going afterwards. So after visiting the next door Domino's Pizza to discover they nickel&dime you to death, I decided here, KFC KL. The customer service was extraordinary! The associate at the counter was very helpful but the menu and pictures on the above screens kept changing! He's pointing and it rapidly changes, lol! Settled with a simple chicken fillet sandwich, coleslaw and a drink selection. I needed to eat and run anyway. Thus, fast food, right? I paid and almost instantaneously, there was my order! The person standing at the outside of the counter, looked like any other customer and I assumed they were. But I guess they (there was 2 such helpers) were workers/helpers! They should probably wear some type of KFC ID or apparel - so you know they're actual workers/helpers. Anyway, the fillet was just like any other fast food sandwich competitor. So no exciting raves there. The coleslaw was tasty like I remember from USA KFCs. But it was nearly frozen, it was so cold. In the Malaysian heat, no problem within a few minutes time. The coleslaw portion size however was entirely too small. A cheap shot regarding corporate greed and profits."

"The restaurant is in a busy tourist area, so it can get crowded at times. The ground floor often has limited seating, but the upper floor has more space and is more comfortable. However, the staff didn’t seem very friendly during my visit."

"Clean and friendly staff. Keep it up . Fresh cook and I’m so happy"